Redefining Guest Experience Through Text

Aventic delivers personalized, concierge-style communication at scale for stadiums, arenas, and event venues—bringing the human touch of hospitality to thousands simultaneously.

Aventic Concierge

Welcome to the Big Game, Alex! 🏈 Ready to find your seats and grab some snacks?

Yes! Where's section 214?

Section 214 is on the west side near Gate C. Here's a map: [link]. Need help finding it?

Got it, thanks! What's the best concession near me?

The Home Run Grill by aisle 12 has the shortest line right now. Try their loaded nachos - they're famous here! Want me to save you a spot in line?

Elevate Your Venue Experience

Aventic transforms how guests interact with your venue through seamless, personalized text communication.

Pre-Event Engagement

Build excitement with personalized pre-event messages, parking info, and exclusive offers before guests even arrive.

Real-Time Assistance

Guests get instant answers about seating, concessions, restrooms, and event highlights without leaving their seats.

Post-Event Follow Up

Send thank you notes, surveys, and special offers to keep the connection strong after the event ends.

The Agentic Experience Platform

Powered by advanced AI that understands context, retrieves knowledge, and executes tasks seamlessly.

Workflow-Based

Handles well-defined sequences like ticket purchases, course enrollment, or food orders with perfect reliability.

  • Predictable processes integrated with back-end systems
  • Seamless API connections to ticketing, payment, and POS systems
  • Automated confirmation and follow-up messaging
Agent-Based

Manages conversational, open-ended tasks that require contextual understanding and dynamic responses.

  • Natural language understanding for complex questions
  • Knowledge retrieval from FAQs, policies, and real-time data
  • Multi-step planning for tasks like "Find seats, order food, notify staff"
LLM & Orchestration

Advanced natural language understanding with real-time data integration and multi-step task management.

Data & Knowledge

Unified ingestion of structured and unstructured data with normalization across all sources.

Staff Interfaces

Real-time dashboards for monitoring requests, queue lengths, and venue status with admin controls.

Advanced Features

Multi-step planning, autonomous iteration, and personalized recommendations based on user profiles.

Security & Compliance

Content safety guardrails, staff override capabilities, and strict data privacy protocols.

Scalability

Load balancing for high-traffic events and multi-region deployment for low-latency responses.

Why Text Messaging Wins

The numbers don't lie—SMS delivers engagement that other channels can't match.

98%

Open Rate

Compared to 20% for email

<90s

Average Response Time

Faster than any other channel

6-8x

Higher Engagement

Than email or push notifications

100%

Reach

Works for all ages without apps

Aventic At Venues

See how Aventic transforms the guest experience from arrival to encore at major venues worldwide.

Concert Arenas

Fans get merch location updates, set times, and exclusive artist content delivered straight to their phones.

Sports Stadiums

Instant replays, concession upgrades, and halftime entertainment info keeps fans engaged all game long.

Convention Centers

Attendees navigate complex layouts with personalized schedules, session reminders, and exhibitor connections.

Aventic Concierge

Welcome to RockFest 2023! 🤘 What can I help you with today?

When does the headliner go on?

The Midnight Riders hit the main stage at 9:15pm. Want me to remind you 15 minutes before?

Yes please! Also, where's the closest merch stand?

Merch Booth C is 2 minutes from your location near Section 12. Current wait time is 8 minutes. They still have limited edition posters available!

Perfect! Can you tell me about food options?

The Backstage Bistro has vegan options with no line. Or try the Rock N Roll Ribs truck - their pulled pork is legendary! Want directions to either?

Ready to Transform Your Guest Experience?

See how Aventic can elevate engagement, increase satisfaction, and drive revenue at your next event.

Schedule Your Demo Today

Get In Touch

Our team is ready to show you how Aventic can work for your venue.